COVID Response Policy
Effective Date: 01/01/2024
At South Coast Deck Inspections, the health and safety of our employees, customers, and the community is our utmost priority. As a professional deck inspection service in California, we are committed to adhering to state and local guidelines regarding COVID-19. Our policy is designed to ensure we conduct our services safely and responsibly.
1. Health and Safety Measures
Personal Protective Equipment (PPE): Customer may request our inspectors to wear masks and gloves during inspections.
Sanitization: Hand sanitizers are available for use by our staff and clients during inspections if requested.
2. Client Interaction
Scheduling: Appointments may be scheduled in a manner that minimizes contact between clients.
3. Employee Training
Stay Informed: We keep our team updated with the latest health guidelines and regulations.
4. Flexible Rescheduling
Health Comes First: We offer flexible rescheduling for any client who feels unwell or prefers to postpone the service due to health concerns.
Notification: Clients are requested to inform us in advance if they need to reschedule due to health reasons.
5. Compliance with Public Health Guidelines
Adherence to Regulations: Our policies are in compliance with the latest state and local health directives and will be updated as the situation evolves.
Transparency: We are committed to transparency and will communicate any significant changes to our policy to both staff and clients.
6. Feedback and Questions
Open Communication: We encourage feedback and questions regarding our COVID-19 response policy. Please contact us at [email protected].
Your safety and satisfaction remain our top priorities. We thank you for your cooperation and understanding during these challenging times.